Services • Capovaticano Resort Thalasso SPA •

FEEL SAFE

GREEN PASS According to DECREE-LAW no. 105 of 23 July 2021, from 06 August to access some of our services, you will need to show our staff one of the COVID-19 green certifications, as per Article 9, paragraph 2 of Decree Law no. 52 of 22 April 2021. Specifically: SPA and indoor…

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FEEL SAFE

GREEN PASS According to DECREE-LAW no. 105 of 23 July 2021, from 06 August to access some of our services, you will need to show our staff one of the COVID-19 green certifications, as per Article 9, paragraph 2 of Decree Law no. 52 of 22 April 2021. Specifically: SPA and indoor pools Gym area Restaurant hall (indoor seating only) The measures do not apply to persons excluded by age from the vaccination campaign (under 12 years of age) and to persons exempt on the basis of appropriate medical certification issued in accordance with the criteria defined in a communication from the Department of Public Health. SOCIAL DISTANCING Our resort develops on a very large surface in a quiet and protected area far away from the crowd. It offers large spaces, as well inside as outside, that have always guaranteed our visitors maximum privacy where it’s easy to keep the distances. However we have foreseen the differentiation of the routes with particular attention for the entrance and exit and an information signage to delimit the spaces and walkways. On arrival your body temperature can be measured with a thermoscanner, taking the necessary precautions in case of temperatures above 37,5 °C. SANITATION OF THE ENVIRONMENTS Our structure is already well known because of the excellence cleaning from the rooms and common spaces, however we have intensified our cleaning and sanitation plan of the rooms. The spaces and air conditioning systems are sanitized with specific products with particular attention for touch items. All our rooms offer private spaces outside, like a veranda, balcony or a terrace that favors the aeration of the rooms. RESTAURANT Our restaurants and bar offer spaces as well inside as outside in the middle of green or close to the sea. The service is always a la carte. To guarantee smoothly the proper distance between tables provided by current regulations we have reorganized the spaces regulating the entrance in the restaurants only through reservation. You can have every moment a look in our digital menu and reservate your table directly from your smartphone. We will not let you miss our appetizing starters from our chef, they will be served at the table, like our rich selection of dessert. BEACH We ensure the distance between umbrellas guaranteeing a surface from at least 10 m2 for every place with two sunbeds. Umbrellas and sunbeds will be sanitized on the end of the day. POOL It’s possible to take a swim/ bath in our open air pool. The entrance will be quoted by our lifeguards, that will watch that the crowding density is respected in the water provided by the rules. FITNESS Currently the access to the gym area is not allowed and will remain closed until May 24. The machines and tools are placed with a safety distance of 2 meters. The entrance will be quoted by our steward who will check the maximum allowed capacity and disinfection from the used machines and tools. The fitness room is equipped with a dispenser with hydroalcoholic solution for all the users. Every evening the gym will be complete sanitized. WELLBEING Starting from July 1 2021 is allowed the access to the heated pools, the Kneipp path and the sensory showers. It is possible to enjoy treatments and massages in our thalasso spa. The usual sanitary standards have been further enhanced with sanitizations before each new guest in the treatment room. In the interest of the well-being of our guests, sauna and Turkish bath will remain closed until new governmental dispositions. FAMILY We revised all the activities of entertainment and sport in line with the existing provisions, favoring the ones outside. The activities will be managed by specialized staff, and also dividing the children and guys in small groups, seeing the extensions of the spaces in the way to share the activities that are proposal in complete safety. STAFF All our staff has been trained in the application and supervision of health protection protocols and safety of our visitors and staff as established by the guidelines of the World Health Organization and the relevant government bodies. The staff is subjected on a body temperature check on the beginning of every work shift. For access to the resort there are also strict safety protocols for the providers. PETS Small animals are welcome. For your small animals we have selected a dedicated route, look at the map inclusive in our special welcome kit. Guests are kindly requested to comply with the current travel regulations, thank you.

Good to know

Languages spoken German – English – Spanish – French – Italian Check-in from 3pm Check-out by 12pm Luggage storage Concierge Child care 4-11 years 24h Reception Airport shuttle…

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Wellness Services

Fitness area Gym area Pilates & Yoga classes Saltwater swimming pool Outdoor pool (seasonal) Hot tub/Jacuzzi Massages (additional charge) Face & Body treatments (additional charge) Spa &…

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For young Children

For the babies the following additional services can be booked before arriving at the hotel: Bottle warmer. Cot or cradle. Bath tub or changing table. Babysitting service (on…

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Pet Policy

Small size dogs up to 5 kilos are welcome at Capovaticano Resort Thalasso Spa! Our Happy Pets program will make sure your furry puppy will feel welcome: dog bed,…

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